Terms of service

Terms of Service

Last Updated: August 2026

Welcome to Briksmax.

These Terms of Service (“Terms”) govern your access to and use of Briksmax.com, including our website, products, content, features, and services (collectively, the “Services”).

Throughout these Terms, “Briksmax,” “we,” “us,” and “our” refer to Guangzhou Susheng Technology Co., Ltd., the operator of Briksmax.com. “You” and “your” refer to any visitor, customer, account holder, or other user of the Services.

By accessing or using Briksmax.com, creating an account, or placing an order with us, you agree to be bound by these Terms and by any policies referenced in them.

Please read these Terms carefully before using our website or purchasing our products.

Nothing in these Terms is intended to exclude, restrict, or limit any consumer rights or remedies that cannot legally be excluded under applicable law.

1. Online Store Terms

You may use Briksmax.com only for lawful purposes.

By using the Services, you confirm that you have the legal capacity to enter into a binding agreement under the laws applicable to you, or that you are using the Services with the permission and supervision of a parent or legal guardian where required.

You must not use our website, products, or services:

  • For any unlawful, fraudulent, abusive, or unauthorized purpose

  • To violate applicable laws or regulations

  • To infringe the intellectual property, privacy, or other rights of Briksmax or any third party

  • To transmit viruses, malware, malicious code, or other harmful technology

  • To interfere with the security or normal operation of the Services

  • To gain unauthorized access to accounts, systems, networks, or data

  • To impersonate another person or provide false or misleading information

  • To misuse promotions, discount codes, loyalty benefits, accounts, or payment methods

  • To scrape, crawl, harvest, or extract substantial website content or data without authorization

We may restrict or suspend access to the Services where reasonably necessary to protect our customers, systems, business, or legal rights.

2. Website Use

We grant you a limited, non-exclusive, non-transferable, and revocable right to access and use Briksmax.com for personal and non-commercial shopping purposes.

Unless expressly permitted by us or applicable law, you may not:

  • Copy or reproduce substantial portions of our website

  • Republish our product images, videos, descriptions, guides, or other content for commercial purposes

  • Modify or create derivative works from protected website content

  • Reverse engineer website functions or software

  • Use our content to operate or promote a competing commercial service

  • Remove copyright, trademark, or proprietary notices

All rights not expressly granted are reserved.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, compatibility information, availability, prices, and other information displayed on Briksmax.com are accurate and up to date.

However, minor variations may occur due to:

  • Product improvements or manufacturing updates

  • Component or packaging changes

  • Photography and lighting conditions

  • Screen and device settings

  • Technical, typographical, or system errors

We may correct or update product information when reasonably necessary.

If an error materially affects an order that you have already placed, we will take reasonable steps to contact you and provide an appropriate solution.

4. LEGO® Compatibility & Product Identification

Many Briksmax products are designed to be compatible with specific LEGO® sets.

References to LEGO® set names, set numbers, themes, characters, or models are used to help customers identify product compatibility.

Please carefully verify the relevant LEGO® set name and set number before placing your order.

Unless explicitly stated otherwise:

LEGO® sets, bricks, models, and minifigures are not included with our lighting kits or lighting accessories.

LEGO® is a trademark of the LEGO Group.

Briksmax is an independent brand and is not sponsored, authorized, endorsed by, or affiliated with the LEGO Group unless expressly stated otherwise.

All third-party trademarks and intellectual property remain the property of their respective owners.

5. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until your order has been successfully processed.

In rare cases, inventory discrepancies, fulfillment issues, or other circumstances may prevent us from supplying an ordered product.

If this occurs, we may:

  • Contact you regarding an alternative

  • Offer a replacement product

  • Cancel the affected item

  • Issue an applicable refund

If we cannot supply an item for which payment has already been collected, an appropriate refund will be issued.

6. Orders & Order Acceptance

Submitting an order through Briksmax.com constitutes an offer to purchase the products selected in your order.

An automated order confirmation confirms that we have received your order. It does not necessarily mean that the order has been finally accepted or dispatched.

We may reasonably refuse, hold, limit, or cancel an order in circumstances including:

  • Product unavailability

  • Obvious pricing or product information errors

  • Payment authorization failure

  • Suspected fraud or unauthorized transactions

  • Shipping restrictions

  • Invalid or incomplete delivery information

  • Technical or system errors

  • Unusually large quantities suggesting unauthorized resale

  • Material violations of these Terms

Where appropriate, we may contact you to verify order, payment, or delivery information.

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

7. Order Information

You agree to provide accurate, current, and complete information when placing an order.

This may include:

  • Your name

  • Billing information

  • Shipping address

  • Email address

  • Telephone number

  • Other information reasonably required to process your order

Please review your order information carefully before completing your purchase.

If you discover an error after placing your order, contact our Customer Support team as soon as possible.

We will try to assist with changes before shipment, but changes cannot be guaranteed once processing or fulfillment has begun.

Where permitted by applicable law, additional costs caused by incorrect or incomplete information supplied by the customer may be the customer’s responsibility.

8. Accounts

Certain features may allow or require you to create an account.

You are responsible for:

  • Keeping your login credentials confidential

  • Providing accurate account information

  • Restricting unauthorized access to your account

  • Informing us promptly if you suspect unauthorized access or use

We may suspend or restrict an account where reasonably necessary because of suspected fraud, abuse, security risks, unlawful activity, or serious violations of these Terms.

9. Pricing

Product prices are displayed in the currency shown or selected on the website.

We may change product prices at any time. Price changes will not normally affect orders already accepted, except where an obvious pricing, technical, or system error has occurred and applicable law permits correction.

Prices may differ between:

  • Countries or markets

  • Currencies

  • Briksmax.com and third-party marketplaces

  • Promotional and non-promotional periods

  • Different sales channels

A later price reduction does not automatically entitle a customer to a refund of the price difference unless required by applicable law or expressly stated in a promotion.

10. Payments

Payment must be made using one of the payment methods available at checkout.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method

  • The information provided is accurate

  • We or our payment service providers may process payment for your order

Payments may be processed by third-party payment providers.

Availability of payment methods may vary depending on your country, currency, order, or other factors.

Orders may be delayed, held, or cancelled where payment cannot be authorized or reasonable verification is required.

11. Taxes, Customs & Duties

Depending on your shipping destination and applicable laws, orders may be subject to:

  • Sales tax

  • VAT

  • Customs duties

  • Import taxes

  • Customs clearance fees

  • Other government or carrier charges

Where applicable taxes or charges are collected by us at checkout, they will be reflected in your order.

Where duties, taxes, or other charges are not collected by us, they may be charged separately by local authorities or carriers.

Please review our Shipping Policy for additional information.

12. Promotions & Discount Codes

From time to time, we may offer:

  • Discount codes

  • Promotional pricing

  • Free shipping offers

  • Gifts

  • Member benefits

  • Loyalty rewards

  • Limited-time offers

Promotions may be subject to separate terms and conditions.

Unless otherwise stated:

  • Promotions are available for a limited time

  • Certain products may be excluded

  • Minimum purchase or quantity requirements may apply

  • Geographic restrictions may apply

  • Discount codes may not be combined

  • Discount codes have no cash value

  • Promotions generally cannot be applied retroactively to completed orders

Specific promotional terms will take precedence over these general promotional rules where applicable.

We may correct or withdraw a promotion affected by an obvious technical error, pricing error, fraud, or abuse, subject to applicable law.

13. Pre-Orders

Certain products may occasionally be available for pre-order.

Estimated availability, release, or shipping dates shown for pre-order products are estimates unless expressly stated otherwise.

Dates may change due to:

  • Production schedules

  • Supplier delays

  • Inventory availability

  • Transportation disruption

  • Customs processing

  • Other circumstances outside our reasonable control

If a significant delay occurs, we may provide updated information or available options.

Any statutory cancellation or refund rights applicable to you remain unaffected.

14. Shipping & Delivery

Orders may be fulfilled from different warehouses depending on product availability, destination, and fulfillment requirements.

Information concerning:

  • Processing times

  • Shipping methods

  • Free shipping eligibility

  • Shipping charges

  • Estimated delivery times

  • Tracking

  • Customs

  • Address restrictions

  • Split shipments

is provided in our separate Shipping Policy.

Delivery dates and transit times are estimates unless expressly guaranteed.

Delivery may be affected by carriers, customs authorities, public holidays, weather, peak seasons, remote locations, or other circumstances outside our reasonable control.

15. Returns, Refunds & Exchanges

Our rules relating to:

  • Order cancellation

  • Return eligibility

  • Incorrect or missing items

  • Product quality issues

  • Exchanges

  • Refunds

  • Return shipping

  • Damaged shipments

are provided in our separate Returns, Refunds & Exchanges Policy.

That policy forms part of these Terms.

Nothing in our commercial return policy is intended to remove statutory cancellation, refund, or remedy rights available under mandatory consumer law.

16. 2-Year Warranty

Eligible Briksmax products are covered by our 2-Year Warranty.

Depending on the circumstances, warranty support may include:

  • Troubleshooting

  • Replacement parts or components

  • Repair support

  • Product replacement where appropriate

Coverage, exclusions, claim procedures, and other conditions are described in our separate 2-Year Warranty Policy.

Our commercial warranty is provided in addition to any statutory consumer guarantees or remedies that may apply.

17. Intellectual Property

Unless otherwise stated, content available through Briksmax.com, including text, graphics, logos, product photography, videos, illustrations, installation guides, instructions, website design, marketing materials, and other original content, is owned by, licensed to, or lawfully used by Guangzhou Susheng Technology Co., Ltd. and is protected by applicable intellectual property laws.

The BRIKSMAX name, logo, trademarks, and other brand identifiers are owned by or used under authorization by Guangzhou Susheng Technology Co., Ltd., where applicable.

Nothing in these Terms transfers any intellectual property rights to you.

You may not use our protected intellectual property for commercial purposes without appropriate authorization.

Third-party trademarks and intellectual property remain the property of their respective owners.

18. Product Reviews & User Content

You may be able to submit content including:

  • Product reviews

  • Photos

  • Videos

  • Comments

  • Questions

  • Suggestions

  • Feedback

You retain any ownership rights you have in content that you submit.

By voluntarily submitting content for publication through our website or services, you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, display, format, and use that content as reasonably necessary to operate, improve, and promote our products and services, subject to applicable law and our Privacy Policy.

You confirm that you have the necessary rights to submit the content.

You must not submit content that:

  • Infringes third-party intellectual property or privacy rights

  • Is knowingly false or misleading

  • Contains unlawful, threatening, abusive, discriminatory, or obscene material

  • Contains malware or harmful code

  • Impersonates another person

  • Contains personal information you are not authorized to disclose

We may moderate, edit, refuse, or remove user content where reasonably necessary.

19. Intellectual Property Complaints

We respect intellectual property rights.

If you believe that material available on Briksmax.com infringes intellectual property rights that you own or are authorized to represent, please contact us at:

service@briksmax.com

Please provide sufficient information for us to identify and review the issue, including where applicable:

  • Your name and contact information

  • Identification of the relevant intellectual property

  • Identification or URL of the allegedly infringing content

  • An explanation of the claimed infringement

  • Confirmation that you are the rights holder or authorized representative

  • Supporting documentation where appropriate

We may request additional information before taking action.

20. Third-Party Services & Links

Our website may use or link to third-party services relating to:

  • Payments

  • Shipping and tracking

  • Product reviews

  • Analytics

  • Customer support

  • Social media

  • Authentication

  • Marketing

  • Other ecommerce functionality

Third-party services are operated independently and may be subject to their own terms and privacy policies.

We are not responsible for third-party websites or services that we do not control, except to the extent responsibility cannot legally be excluded.

21. Privacy & Personal Information

Our collection, use, storage, disclosure, and processing of personal information is governed by our separate Privacy Policy and applicable data protection laws.

Please review our Privacy Policy to understand how personal information is handled when you use our website or services.

22. Electronic Communications

When you place an order, create an account, contact Customer Support, or otherwise interact with us electronically, we may communicate with you electronically where permitted by law.

Transactional communications may include:

  • Order confirmations

  • Payment information

  • Shipping notifications

  • Account notifications

  • Customer service communications

  • Important policy or service notices

Marketing communications are handled separately in accordance with applicable consent requirements and our Privacy Policy.

23. Errors, Inaccuracies & Omissions

Occasionally, information available through our website may contain typographical, technical, pricing, inventory, promotional, or other errors.

We may correct errors and update information where reasonably necessary.

Where an error materially affects an order already placed, we will take reasonable steps to notify you and provide an appropriate solution.

Nothing in this section limits rights available under mandatory consumer law.

24. Website Availability

We aim to keep Briksmax.com available and operating properly, but continuous or error-free operation cannot be guaranteed.

Website access may occasionally be interrupted due to:

  • Maintenance

  • Technical problems

  • Network or hosting failures

  • Security incidents

  • Third-party service interruptions

  • Website updates

  • Circumstances beyond our reasonable control

We may modify or temporarily suspend website functions where reasonably necessary.

25. Disclaimer

Except for warranties expressly provided by us and rights or guarantees that cannot legally be excluded, our website and online services are provided on an “as available” basis.

We do not guarantee that every website feature will operate continuously or that every technical error will be corrected immediately.

Nothing in this section excludes or limits our 2-Year Warranty, applicable statutory consumer guarantees, or liability that cannot legally be excluded.

26. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be responsible for indirect, incidental, special, or consequential losses arising solely from the use or inability to use our website or services where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

Nothing in these Terms is intended to restrict mandatory consumer rights relating to defective or non-conforming products, refunds, repairs, replacements, delivery, or other statutory remedies.

27. Indemnification

To the extent permitted by applicable law, you may be responsible for losses or claims reasonably resulting from your unlawful misuse of our website, infringement of third-party rights, or material breach of these Terms.

This provision does not impose liability on consumers beyond what is permitted by applicable law.

28. Force Majeure

We will not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, subject to any mandatory consumer rights.

Such events may include:

  • Natural disasters

  • Severe weather

  • War or civil disturbance

  • Government action

  • Customs disruption

  • Labor disputes

  • Transportation disruption

  • Carrier interruption

  • Major infrastructure or network failures

  • Public health emergencies

If such circumstances materially affect an order, we will take reasonable steps to communicate with affected customers and provide available remedies where required.

29. Suspension & Termination

You may stop using our website at any time.

We may suspend or terminate access where reasonably necessary because of:

  • Serious or repeated violations of these Terms

  • Fraudulent activity

  • Security threats

  • Unlawful conduct

  • Abuse of our systems or services

Termination does not affect rights or obligations that arose before termination.

30. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or interpreted to the minimum extent necessary.

The remaining provisions will continue in effect.

31. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we permanently waive our right to enforce that provision later.

32. Entire Agreement

These Terms, together with our:

  • Privacy Policy

  • Shipping Policy

  • Returns, Refunds & Exchanges Policy

  • 2-Year Warranty Policy

  • Promotion-specific terms where applicable

  • Other policies expressly incorporated by reference

form the terms governing your use of Briksmax.com and purchases made directly through our website.

Where specific product or promotional terms apply, those additional terms may supplement these Terms.

33. Consumer Rights

Nothing in these Terms is intended to exclude, restrict, waive, or replace statutory consumer rights that cannot legally be excluded.

Depending on your location, you may have additional rights relating to:

  • Online and distance selling

  • Cancellation

  • Product conformity

  • Returns and refunds

  • Delivery

  • Repairs

  • Replacements

  • Legal guarantees

  • Unfair contract terms

Where these Terms conflict with mandatory consumer protection laws applicable to you, those mandatory laws will prevail.

34. Governing Law

These Terms and your use of Briksmax.com are governed by applicable laws relating to Guangzhou Susheng Technology Co., Ltd. subject to mandatory consumer protection laws that may apply based on your place of residence or other applicable jurisdiction.

Nothing in this section deprives consumers of protections or rights that cannot legally be waived.

35. Changes to These Terms

We may update these Terms from time to time to reflect changes to:

  • Our products or services

  • Website functionality

  • Business practices

  • Operational requirements

  • Applicable legal or regulatory requirements

The latest version will be published on this page together with the updated “Last Updated” date.

Changes will generally apply prospectively.

Changes to these Terms will not remove mandatory rights applicable to orders already placed.

36. Contact Information

If you have questions about these Terms of Service, please contact us.

Legal Business Name: Guangzhou Susheng Technology Co., Ltd.
Brand: Briksmax
Website: Briksmax.com
Email: service@briksmax.com
Phone: +86 188 1940 6730
Business Address: No. 168, Jiangxia North 2nd Road, Baiyun District, Guangzhou, Guangdong 510000, China

For order-related questions, please include your order number whenever possible.